3rd March 2022

Overview
ProPitch Ltd is part of the Sports Labs group, Sports Labs Ltd is a company registered in Scotland, which is part of the Sports Labs group of companies collectively referred to as “Sports Labs”, “we” or “us” in this policy. We are committed to maintaining your trust and confidence and maintaining the security of your data is a priority at Sports Labs. We respect your privacy rights and we handle your personal data fairly and legally at all times. We want you to know that Sports Labs Ltd. is not in the business of selling, renting or trading personal information and data is solely used to enable us to serve you. In this PRIVACY POLICY we provide lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. This policy protects you whether you meet with us in person, use a computer or mobile device to access our websites, or submit information to us via mail, customer surveys or through APPS we have developed.

Wi-Fi
When you use SPORTS LABS Wi-Fi, we may collect data about:
a) your device
b) the volume of data which you use
c) the websites and applications which you access
d) your usage by access time, frequency and location.

Security Cameras
We have posted signs on our premises to inform you that we are using CCTV for the safety of our staff and visitors. If you visit our offices in person, our security cameras will record activity from the moment you pull into our parking lot. Additional cameras are located throughout the building. By signing our front desk guest book, you are agreeing to & acknowledging the use of our CCTV system. In the event of a security incident, our video footage may be retained, stored and passed over to the police. In the unlikely event that this happens, you will be notified within 72 hours.

Newsletters
As part of the registration process for our newsletters, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. While we compile our own newsletters, we use a third-party provider to deliver them. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletters. You can unsubscribe from our newsletters at any time by clicking the unsubscribe link at the bottom of every email or by emailing us at info@sportslabs.co.uk

Products & Services
When you enquire about or purchase products, services or merchandise from Sports Labs, your name, address, email and contact number will be stored in our system. It is not possible for us to serve you without your agreement to supply the aforementioned personal data. Please be assured that we do not share your personal details with any other company without your consent.

Google Analytics
When someone visits www.sportslabs.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Third-Parties
We may use third-party software and cloud services to manage and store your data. We have reviewed the privacy policies of these organisations to ensure they are following GDPR. We do not authorise third parties to make use of your data for their own purposes, and we have the ability to remove your data from our third parties upon your request. Attached below is a list of the companies we use and the external links to their policies.

1. Microsoft (for email, planning & document storage)
https://www.microsoft.com/en-us/trustcenter/Privacy/GDPR

2. Xero (for accounting services)
https://www.xero.com/uk/campaigns/xero-and-gdpr/

3. Salesforce (for business development)
https://www.salesforce.com/uk/campaign/gdpr/

4. Send in Blue (for newsletters, press releases, events, outreach & updates)
https://www.sendinblue.com/gdpr/

5. NBS (for consulting software)
https://www.thenbs.com/knowledge/are-you-ready-for-the-gdpr

6. Forms2Mobile (for consulting apps)

7. Euro Business (for IT support)
https://www.eurobs.co.uk/news/2018/01/18/what-is-gdpr/

8. Dropbox (for large file sharing)
https://www.dropbox.com/en_GB/security/GDPR

9. Squarespace (for website services)
https://www.squarespace.com/privacy/

10. 2Circles (for mobile & desk phone services)
http://www.2circles.com/wordpress/wp-content/uploads/2018/04/2-Circles-Privacy-notice-V1.pdf

11. Eventbrite (for event planning)
https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_GB

1.12.Timetastic (for staff scheduling)
https://help.timetastic.co.uk/hc/en-us/articles/115005358589-GDPR-General-Data-Protection-Regulation-

Your Rights - The Sports Labs Subject Access Request Form (SAR)
You are entitled to view, amend, or delete the personal information that we hold on you.
Please visit: www.sportslabs.co.uk/sar for more information on how to submit your request.

Changes to this Notice
This Privacy Notice was last reviewed by Sports Labs on 21 May 2018.

SOFTWARE APP POLICY
3rd March 2022

TERMS & CONDITIONS

By using our Apps you are accepting and consent to be bound by our Terms and Conditions. Failure to adhere to these terms and conditions may lead to suspension of use of the website and/or legal proceedings.

Users may access the content solely for their personal purpose, and in doing so, the user acknowledges ownership of the copyright by Sports Labs Ltd or subsidiary ProPitch Ltd.

All materials included (or made available via the website) are owned by Sports Labs or Propitch, or to third parties who allow Sports Labs or Propitch use of their materials.

Users must not reproduce, modify, display in public, transmit by any means (including electronic, mechanical, photocopy, recording or by any information storage and retrieval system) any part of this website or software without prior permission from Sports Labs or Propitch, the copyright owners, or to the relevant third party.

This site and software contains links to external sites. Sports Labs or Propitch is not responsible for, and has no control over, the content of such sites. Sports Labs or Propitch does not accept any liability (including negligence) in relation to information on or accessible from external sites.

Sports Labs or Propitch reserves the right to withdraw or amend the Website without notice. Sports Labs or Propitch is not liable if the site is unavailable at any time or for any period and we may restrict access from time to time.

Sports Labs or Propitch shall have no liability to you for any direct or indirect loss suffered, whether financial or otherwise, as a result of viruses transmitted via the website. Users will not post or transmit to the website any material that contains viruses or disabling services that interfere with the operation of the site or infringe on any intellectual property right.

Sports Labs or Propitch use of your personal data is governed under the General Data Protection Regulation (GDPR). All data supplied to use is processed in strict accordance with relevant codes and practices under this act.

Enquiries regarding the reproduction of materials in this website, any questions, concerns or points arising should be sent via email to the above address.

Disclaimers

Sports Labs or Propitch does not accept any responsibility for advertisements appearing in this website or via links on this site. All endeavours are made for all the content on this site to be accurate and Sports Labs or Propitch is not responsible for any liability arising from editorial omissions/errors. Opinions expressed in the website are not necessarily the opinions of Sports Labs or Propitch.

Products and companies advertised/featured do not have the unqualified support of the Sports Labs or Propitch.

EULA

End User License Agreement 02/03/2022 V1.0

The Sports Labs or Propitch App End-User Licensing Agreements is between you and Sports Labs or Propitch. It governs you to use the APP on IOS or Android platform with your unique login identification. The fundamental aim of the APP is to support the Sports Labs or Propitch Apps experience by utilising user feedback. Privacy – All details and answers provided by invited parties (Via means of unique user login) will be treated as confidential with no 3rd party receiving notification of selections made. Please note conclusions will be drawn on mass for venue but no individual responses will be made available for anyone out with the working group. Sports Labs or Propitch Apps is protected by copyright laws, and only a license can be passed on to the user. The license granted to the user prohibits reverse-engineer the app or reselling the app.

Restrictions on Use - 2 One limit per unique coded license is provided, abuse of the unique code or sharing with a third party is strictly forbidden. The license will be revoked if any misuse if identified. It is forbidden using the app for generating a profit or attempting to decrypt the app. No decompiling, reverse engineering, disassemble, attempt to derive the source code is forbidden. Any modifications, adaptations or is prohibited unless prior agreement is sought and completed mutually with Sports Labs or Propitch Apps. The APPs should not be distrusted out with the invited users. You shall not use any proprietary information generated by the APP against the Sports Labs or Propitch Apps or member parties supporting the management of the APP.

Scope of license - 3 This license is a limited, non-exclusive, non-transferable, non-sublicensable license to use the licensed application on any mobile device or personal computer that you own or control. You may not distribute or make the licensed application available over a network where it could be used by multiple mobile devices at the same time. You may not rent, lease, lend, sell, redistribute, or sublicense the licensee agreement. You may not copy (Except as expressly permitted by this license), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the license application, any updates, or any part thereof (unless the foregoing restriction is prohibited by applicable law, or permitted by the licensing terms governing the use of any open sourced components of licensed application, if any). In addition, any commercial copying or distribution, publication or exploitation of the site, or any content, software, code, data or materials on or from the site, are strictly prohibited unless you have received express prior written agreement from Sports Labs or Propitch Apps. Any attempt to do so is violation of our rights and any breach will be subject to prosecution and damages. It also covers any updates during the ‘live’ term of Sports Labs or Propitch Apps.

Termination of License - 4 At any time Sports Labs or Propitch Apps reserve the right to terminate the services from your unique user login. Please note “these terms will immediately terminate upon your breach of the EULA“

Disclaimer of Liability - 5 The Sports Labs or Propitch Apps working group members, developers or the company that owns the app, will not be held liable for any damages that arise from the use of the licensed apps.